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Alarm Servicing and Maintenance

Servicing your alarm is essential if you want the alarm on your premises to be in good working order at all times. Not servicing your alarm could lead to your system failing when you need it most.

Your insurance company will sometimes tell you what maintenance requirements you need to fulfill, so you should always check your documents before contracting a specialist.

We service and maintain a range of different systems including, Texecom, Honeywell, Risco and Pyronix. If you have and existing system and would like to discuss having it serviced please call us.

 Why Service your Alarm System?

Insurance
It goes without saying that if your insurance company says you need your alarm regularly maintained, you need to do so, to prevent you from invalidating your policy.

Monitored Systems
If you have a monitored system, you are required to have regular maintenance on your alarm to comply with relevant industry standards.

Pre-empt Problems
Fully testing your system will pre-empt any future problems and avoid unnecessary call-outs for repairs.

Prevent False Alarms
Alarm servicing helps prevent false alarms and ensure your system is operating as it should.

Servicing your Alarm with Locked and Secure

As well as the benefits of alarm servicing mentioned above, if you service your alarms with us, you will also receive:

24/7 Emergency Support
An annual maintenance plan will give you 24/7 emergency support with your engineer. If you ever have a problem, you can get help from your engineer whenever you need them.

Call-Out Priority
We will prioritise your emergency call above customers who do not have their systems maintained regularly.

Reduced Replacement Parts
You will receive a 10% discount on call out charges and any replacement parts you require (not including batteries.)

Cost of Alarm Servicing

Prices start from £60+VAT

What does the monitored alarm servicing include?

• Annual preventative maintenance (onsite) and one remote maintenance
• Free remote support (if your system was installed by us). We will try and correct any problems
by remotely accessing your system to save on call out charges
• Free engineer resets (remote)
• 40% discount on call out charges- reduced to £30 for the total visit.
(usual costs £50 for first 30 mins)- not including any parts
• Available 24/7 for call outs and support
• Access to technical support via telephone
• Testing of signalling with ARC

Prices start from £110 + VAT

If we supply and install your system, you will automatically be given 12 month’s remote support for free.

We don’t believe in tying people into long-term contracts so ours last for 12 months. If you choose not to continue with your contract once the 12 months have passed, we will still be available for support and advice between 9am and 5pm Monday to Friday.

For more information or to book a service for your intruder alarm system, call us on 01908 483233 or 01205 449399. Alternatively, please email us at info@lockedandsecure.co.uk.
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