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November 23, 2018
What should you Look for in a Security Company?

David Robinson from Locked and Secure Ltd

Whether you’re looking to secure your home or business premises, it can be difficult to know which security company to hire for the job. Although we all offer the same outcome, the way we approach the work differs, as well as the systems we use. So how do you know which security company is best for you?


  • Reputation

Reading previous clients’ testimonials and reviews can be one of the best things you can do when you start to look for a security company to help you protect your property. A company with limited or mixed reviews should be overlooked for one with only positive reviews and a great reputation.

  • Location

The location of the business should be a key factor when choosing a security company. A local company will understand the criminal activity of your area in much greater details than a nationwide company, for example. This means they’ll be able to tailor your security needs more effectively.

  • Approval Status

If you’re looking to secure your property, you want to know it’s going to be done properly. Don’t be fooled by flashy websites; always make sure their approved to install the security measures they offer.

  • Customer Service

Providing great customer service goes a long way. It’s not just about receiving a polite service; you want to know you’re being listened to and understood during the entire process. You also need to fully understand the engineer and feel comfortable asking questions along the way. Only then can you be sure you’re getting the best possible service and security measures for your needs.

  • Service Offering

Do you know what services the company offers? Are they more focused on providing man power, such as security guards, or services, like CCTV systems and intruder alarms? Make sure you choose the company that focuses on offering the type of services you need.

  • Bespoke Service

Security companies know you’ll want a bespoke service to suit your property, but that doesn’t actually mean they’ll provide one. Check to see that they offer a site audit and read in between the lines to decipher whether or not they really do look at individual needs, or whether they use more of a one-size-fits-all approach.

Why choose Locked and Secure Ltd?

Now you know what to look out for, why should you choose Locked and Secure to install and monitor your security measures?

Our Reputation

Firstly, we suggest you read through the testimonials and reviews we’ve received from our customers over the years. We’re delighted and incredibly proud to have received an overall rating of 5/5 stars, and 5/5 stars for the quality of goods and work carried out, the level of customer service we’ve provided and the value for money our service offers.

Our Locations

With offices in both Milton Keynes and Swineshead, we are perfectly placed to provide security measures with location-specific insights to homes and businesses in Buckinghamshire, Northamptonshire, Bedfordshire, Hertfordshire, as well as in and around Peterborough, Boston, Spalding, Sleaford and Grantham. This means you’ll benefit from our knowledge of crime in your local area when considering the types of security measures you’ll need.

Our Approval Status

We’re proud to have been vetted and approved by Trading Standards, SSAIB registered and approved installers of Concept Smoke Screens. We will never offer a service that we are not approved to carry out, and if you have any doubt at all, ask us for proof and we’ll provide it for you.

Our Customer Service

When you read through our testimonials, you’ll notice many people praise our customer service, which we’re delighted with! We wholeheartedly believe listening to our customers’ needs, tailoring our service to them and communicating in jargon-free language makes all the difference. As a family-run company with a natural desire to help, we’re down to earth and ensure all our communication with our customers is too.

Our Service Offering

We offer a wide range of security measures to suit all requirements and budgets. We don’t try to push any of our products onto our customers; we talk them through their options and find the right fit for their needs. Our offering includes, but isn’t limited to, intruder alarms, CCTV systems, smoke screens, door entry systems and access control.

Our Bespoke Service

One of the reasons our service is truly unique is because we have a background in criminal justice. This means we know what intruders and criminals look for when they’re planning to break into a property, and how to distract potential opportunist burglars from choosing your home or premises. This background comes into play when we carry out our free, no obligation security audit on site, as it helps us make practical decisions on the types of security measures you need to consider.

If this blog post has inspired you to improve the security of your home or business, we’d love to hear from you. You can call us on 01908 483233, 01205 449399 or 01733 598039, send us a message via our contact page or request your free, no obligation security audit. We look forward to helping you and your property enjoy a crime-free future.


Locked and Secure Ltd: your trusted safety and security advisers.

Professional service with a personal touch.

Milton Keynes | Northamptonshire | Bedfordshire | Buckinghamshire | Hertfordshire

Peterborough | Boston | Spalding | Sleaford | Grantham

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