Find out what our customers have to say about Locked and Secure Ltd. 

Trading Stadards Approved. 
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Service engineer demonstrated great diligence and patience when servicing the alarm system in our new home. Took the time to carefully explain and demonstrate the inner workings of the system, and to configure it to our needs for both present and possible futures. Answered all questions - even the ones we had not thought of ! Reviewed July 2022 
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I do not usually give feedback on tradesmen/companies that I appoint but, on this occasion, I thought I would give credit where due! I did a lot of research in terms of appointing an alarm company in the Milton Keynes area to upgrade my alarm system and, appointed Locked & Secure Ltd. The engineer appointed from Locked and Secure Ltd to upgrade my alarm system to a Pyronix model. He has over 25 years experience installing alarms, so he was extremely knowledgeable, informative, professional, neat and thorough. He provided a first class service on all levels far exceeding all my expectations. If you are looking for a first class service and a high standard of workmanship, together with great customer service, then I would highly recommend that you appoint this company.  
Reviewed August 2022 
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Locked and Secure were absolutely brilliant with a really friendly team. David was excellent throughout the whole process from initial assessment to installation.  
Reviewed March 2022 
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Couldn't ask for more, made to feel secure with our new alarm system and always available should we need something changing. Highly recommended, the detail in the quote alone makes this place stand out from others who sell based on fear. These guys know their products inside out. Thanks again!!  
Reviewed May 2022 
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Friendly professional service . Turned up when they said they would and installed cctv for my stable yard which is brilliant. Can't recommend this company enough. I'm a very happy satisfied customer. 
February 2022 
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A fantastic quote, installation and service. We had various people quote for the installation of an alarm and CCTV system. We live in rural property with outbuildings. David's knowledge was by far way above the rest of the people we spoke to. The installation went smoothly and David has been extremely responsive and supportive in any questions that we have raised since installation. I would highly recommend David and Locked and Secure to anyone. We are extremely happy and pleased with the work they have conducted. 
February 2022 
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Excellent service and great communication and aftercare post install. A really reputable local company who I totally trust with the security of my home. 
December 2021 
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We have been using Locked and Secure for a number of years & have always found the quality of customer service to be consistently high. The technicians who have come out to service our alarm on a yearly basis, have always been friendly, helpful, informative & very reliable. We have always been very happy with our alarm system & its reliability & it is simple to use and maintain - very reassuring. We would highly recommend Locked and Secure. 
February 2022 
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Dave and Phil were both very personable and spent two days totally renewing our intruder alarm system and installing CCTV. The work was done to a high standard and we had a full explanation of the software necessary to operate the system. I would thoroughly recommend this company. 
November 2021 
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Good efficient service. Initial visit was quick, quote for an intruder alarm system was reasonable, and work carried out soon after. All done in an afternoon with no mess to clear up afterwards. Explanation of how to use was clear and easy. offer of annual service at a reasonable price appreciated. Highly recommend the company. 
December 2021 
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Had an issue with the previous security company, so I decided to manage the system on my own. I did factory reset on my panel, but needed someone that could do a initial service and programming, so called around and got through to David who couldn't be more professional and helpful. I explained the situation and he was kind enough to come and do the job on very same day. When he arrived you could tell he has been in business for a long time, as he managed to do everything in very short amount of time while also providing a lot of tips and advices. Thanks David! I can honestly recommended this business.  
November 2021 
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David came to our home to give us advice on what security system would work best in our home and was very flexible according to our needs and not pushy at all. Really friendly! Once we were happy with our quote, Phil came around to install it and again, a really friendly person and a quick job, and Phil took the time to explain how to use the system and answered all of our questions. Very happy with service provided by Locked and Secure, would highly recommend!  
November 2021 
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Excellent communication throughout the process, all options fully explained pre purchase, no hard sell. 
 
On the day of the install, despite a few issues on our part regarding a house in chaos caused by other building work, David worked diligently, cleanly and cheerfully. To the extent that he hoovered after himself in spite of the layers of building dust everywhere. 
 
We like the product, a definite improvement on what we had in our previous home, all very intuitive, and we quickly got to grips with it after a clear explanation from David, demonstrating both practically and verbally. Thought a reasonable price and liked the offer of support at the end of a phone should we need it. Thoroughly recommend.  
November 2021 
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Prompt response to request for quotation.  
 
Didn't push unnecessary services and were clear about the logic behind what was proposed. Install was tidy and and non-disruptive - even to the extent of working round a babies nap time.  
September 2021 
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Locked & Secure installed my security system in my previous home. Due to the reliability, standard of system fitted and the level of knowledge / expertise by both David & Phil, Locked & Secure have just installed my security system in my new home.  
August 2021 
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Fantastic service thank you David. Excellent work, very clean and tidy. Great system and we will recommend.  
July 2021 
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Quick response. Clean and tidy workmanship.  
July 2021 
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Many thanks for installing our new system - it seems to working very well  
May 2021 
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I am very pleased with my new security system. The level of service and communications I have received from David and Karen were exemplary. Phil was very meticulous and methodical with his work, he took his time to do everything properly and also informed me what he had done. I understand its difficult to take over an existing system with its faults but I appreciated the time taken to put everything right. 
 
Thank you once again for giving me and my family the peace of mind that we can all sleep at night peacefully and during the day the property is secure. 
 
I am EXTREMELY grateful that you have honoured your quote, it shows what a great customer service you have which is hard to find these days. I thoroughly recommend 'LOCKED & SECURE' for your peace of mind!  
March 2021 
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I dealt mainly with Karen. I asked for a number of different quotes (total of 4) There was no pressure to buy or award the contract. Other companies I had contacted either didn't respond or after a quote had been supplied I was inundated with phone calls asking if the contract had been awarded. Karen was totally up front all the way through explaining there were difficulties due to Covid and staff self isolating. A start date was received and everything moved smoothly from there! There were a couple of teething problems and these were dealt with very quickly! 
 
This is an excellent company to deal with! Everyone I had contact with was fantastic. I can not recommend Locked and Secure highly enough. The service provided was brilliant a truly great team from the top to the bottom.  
March 2021 
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Very pleased with the service work was carried out to an excellent standard and fitter was very helpful and happy to advise. 
February 2021 
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Excellent service as always. Ever professional, friendly, efficient, turn up on time and do a brilliant job. Would highly recommend.  
January 2021 
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Great customer service, much more personal than the larger security companies. Very professional and overall excellent company. December 2020 
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Excellent, from first contact to completion. 
 
Locked and Secure, asked all the right questions, listened to the responses and offered the perfect tailored security solution for us. 
Instruction in the use was thorough and easy to follow. 
Very happy!!  
December 2020 
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Great customer service, a fair price and excellent standard of workmanship. 2 years ago I bought a new build house with an agreement the builders would pre-wire for an alarm system and I could get the security company back whenever to complete the installation (moving fees, solicitors etc it wasn't viable at the time) I chased the original alarm company 5 times in the last 3 months- no response. I googled alarm companies close to me and Locked & Secure came up. I called and got a very friendly response within 3 rings, I had David (great guy) come and do a full written quote 2 days after my enquiry. The next day I agreed the price. David installed the alarm the following week. Very neat work, very professional, great staff! 100% happy to recommend Thanks Locked & Secure. Really Happy!  
December 2020 
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David & his team were great. From initial discussion to installation we were given good advise & were not over sold. Installation was neat & well communicated. Would strongly recommend this Alarm / CCTV installer. 
 
Excellent service, really impressed.  
 
Thank you David, Karen & team.  
November 2020 
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Excellent service from when first contact made. 
 
Took time on the day of installation to plan the wiring route to achieve the best visual appearance. Rather than just tacking to brickwork and finishing quick. 
 
Great on overcoming a camera on the detached garage and getting the signal back to the house 
(Others wanted to attach wires to the fence or dig up the garden !) 
 
Would recommend services to anyone considering their services. November 2020 
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David and Jamie from Locked and Secure Ltd did a stupendous job of installing CCTV cameras for us. We are really pleased with their professional approach from the initiation to the commencement of the job and the service received was second to none. Highly recommended and would contact them for further assistance if needed.  
October 2020 
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David and Karen have a really great family run business. We are extremely happy with everything - all of the kit has been installed to a high standard and the level of support has been exceptional, from scoping and providing honest advice right through to aftercare, ensuring that we are getting the most out of our equipment. We will definitely be recommending Locked & Secure Ltd's services to family and friends.  
October 2020 
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I was recommended Locked and Secure by a friend, and am so pleased I went with them. David arrived on time, very professional and engaging throughout. Put us at ease immediately. I was very impressed with the care he took in his work, using dustsheets and vacuuming as he went. David then took time explaining the alarm system and helping us with the use of the app on our devices. I would definitely recommend Locked and Secure, excellent customer service. June 2020 
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Very good service and work done to a high standard. Will work with in the future.  
June 2020 
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From initial contact through to installation, Locked and Secure were excellent. Very happy with our product, whilst site survey and installation were conducted by very polite individuals who were a credit to the company. Would have no hesitation in recommending. June 2020 
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The installation service was first class and the setup support was excellent, 100%. 
February 2020 
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Excellent and very efficient service. 
Rapid response to my initial enquiry and work carried out quickly and competently. 
Many thanks. 
November 2019 
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Work quoted for and completed promptly and efficiently. Very pleased with product and service  
November 2019 
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We used 'Locked and Secure' when we wanted CCTV cameras to be installed at our home in a residential area. The team were very professional as well as very competent, knowledgeable and helpful. They installed top quality equipment and even upgraded our storage memory for no extra cost. The 6 cameras we installed are really good both during the day and at night and record for continuous 24/7 and our system stores the last 30 days which is great. We had a hiccup at the start, which was expected, but a member of the team came straight away and fixed the issue (it was our WiFi router and not the system). The team are very polite and we were never pushed or forced into sales. We are really happy that we found this family run company and want to say a big thank you to Karen, David and the team.  
April 2019 
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Excellent service, prompt and relatable. Very helpful and very tidy, careful and respectful when carrying out the work. Since the first install we have extended our security system and as soon as we contacted Locked & Secure they provided a very speedy service and again it was a pleasure! I would definitely recommend this company. April 2019 
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I had a previous alarm system, that had been installed by a different company. 
 
The company that installed my previous alarm had appalling customer service! 
 
Eventually I got fed up, so I approached David at Locked & Secure, to see if he would be willing to take my system over? After asking a few questions, about make and model, he said he would be happy to take it on. 
 
What a difference! Customer service is excellent. Emails and phone calls answered very quickly. 
 
Work done on site was to a very high standard and David is very knowledgeable in this specialised business. 
 
I'd have no hesitation in recommending this company.  
April 2019 
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The man arrived on time, he never stopped for a break, even drinking the coffee while still working very pleasant explained everything he was doing as he went along, even cleaned up after himself which to be true is very unusual and a lovely bonus!! 
 
At the end he was very patient with as we are both OAPs explaining how the system worked, going over it a few time to ensure we both understood ,even put the app on my phone for me, should me then how to work from my phone,told me any problems he can connect direct and sort out for us, a true gentleman through and through, in this day to find a brilliant work person like him consceintious and caring is a asset to the company. If I could give him more stars I would as 10/10 is certainly not enough, I would recommend this company to one and all. 
March 2019 
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On time, friendly and quick. 
 
Gave very good advice on camera locations that I had not thought about. 
 
Also tidy and ensured that I was happy with the work. Before leaving, I was briefed on the work that had been completed. Once they had loaded the CCTV cameras to my phone I was taught how to access the CCTV. 
 
The team ensured that I was completely happy and had no questions before they left. 
 
Would recommend.  
February 2019 
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Excellent service throughout. David did a great job. Thank you. February 2019 
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Excellent service throughout. David did a great job. Thank you. February 2019 
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Excellent job, very professional and good price for a great specification domestic CCTV system. 
 
Lovely installation, very happy with the system and setting it up on my phone too. 
 
Would highly recommend. Thank you.  
January 2019 
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Did the work, hoovering as they went to keep the mess to a minimum  
No fuss got the job done, Super. 
January 2019 
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Very happy with the service received. Home secured with top quality CCTV cameras with excellent customer service. Always came when we had issues and we have had no hassle.  
November 2018 
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Why did I leave having my old alarm replaced until after the horse had bolted!! A most efficient and quick installation and so easy to use. November 2018 
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Locked and Secure did a great job for us. Before the date of installation their communication and contact was clear and a date booked to suit us. 
 
David and David arrived on time and completed the installation with no mess or disruption. They are a really friendly firm and took time with us to make sure we were totally happy with the alarm and gave clear instructions on how to use it. 
 
We would not hesitate to recommend them to anyone and will ask them back next year for the annual service. 
November 2018 
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The company was very professional and the service was carried out promptly in a friendly manner. 
 
The work was done efficiently and there was no mess left behind. 
They also took plenty of time to explain how to use the alarm system. 
 
Would definitely recommend them.  
November 2018 
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Had my new CCTV System fitted today and have to say what Great Service I had, Proffessional, Clean, Tidy, and very knowledgeable.  
 
Superb job from the initial Quote by Karen to the completed Installation by both the Excellent Team of both Davids who I had the pleasure of today. Great Job very well done. Thank you very much for a Great Service. 
October 2018 
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Excellent service and advice from beginning to end. Despite being a nuisance over several months of making a decision, all my questions were answered clearly and with a friendly attitude. Fitting took place yesterday, and when the job was complete you couldnât tell that the two Davids had been in the house, clambering through the loft and the inevitable up and down stairs could have been messy, but wasnât. Really pleased with the picture quality of the CCTV, it is even better than we expected. All at an extremely competitive price too!  
October 2018 
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This is a professional company and their work and products are of very good quality. They are dedicated, nice, knowledgeable and helpful people with a good family setup. 
 
I would recommend them to others for sure, a job well done and would like to thank them for their work.  
October 2018 
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My husband and I found David Robinson and his team mate very professional but also friendly. They worked all day on our alarm system and security cameras, overcoming problems as they arose and tidying up as they went along. We could not fault their work and are really pleased with what they have done for us.  
October 2018 
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From the initial survey/quote for an alarm to be fitted to the installation we have been extremely happy with the excellent service provided by all concerned with Locked & Secure Ltd and feel sure that this will remain the case going forward.  
September 2018 
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The service recieved from the quote stage through to the installation was fantastic, nothing was too much trouble and any questions were answered quickly and clearly. 
 
The product specified was exactly as required and at a very good price. 
 
Installation was installed quickly, cleanly and with minimal disruption. 
 
I would certainly highly recommend David and his Team at Locked & Secure to anyone looking for a security system and will be going back to them if I ever need to expand or require a new system.  
August 2018 
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Excellent service and fantastic professionalism. Everything is managed very well right from the day when the survey taken place to the day of installation. My wholehearted thanks to David Robinson from Locked & Secure Ltd for making my house more secure.  
August 2018 
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Locked & Secure were a recommendation from a family member and they did not disappoint. Great advice in a very timely service. Professional, clean and tidy installation with a really good explanation of the new security system when installed. I am a very happy customer. August 2018 
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On an extremely hot day, these guys did not let me down. They'd been delayed at a previous job, but they still came, and worked late to get the job completed on that day, knowing that I'd taken the day off work. Most companies would have apologised but not turned up. Where other competitors foxussed on what they wanted to sell, these guys focussed on what I actually wanted. Dealing with Locked and Secured gave me the 'warm fuzzy' feeling that other's did not! Highly recommended by me.  
July 2018 
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It's not often you find a company that treats their customers the way they would like to be treated in their own home. 
 
The installation was superb and completely hassle free. 
 
The installers were punctual, polite and friendly and carried out their job smoothly and efficiently. 
 
I would have no hesitation in recommending this company to anyone. 
July 2018 
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Professional and friendly. 
 
I was provided with all the information I needed prior to installation of my house alarm and any queries were answered promptly. 
 
During the actual installation I was given clear explanations and was even provided with extra tips on how to make my property more secure! 
 
I feel like the right product has been recommended to me, with no pressure to buy more than I needed. 
 
I would definitely recommend Locked and Secure to family and friends.  
July 2018 
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Locked and Secure were a pleasure to do business with. From the first phone call to the consultation all the way to the installation. Everyone involved were very friendly, knowledgeable and completed the work to a very high standard. Would definitely recommend them to others and would use them again in the future. Time keeping was excellent and the house was left very tidy.  
July 2018 
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The level of service received from Locked and Secure totally surpassed my expectations, right through from the initial consultation to the completion of the work. 
 
Our consultation was easy to understand and we were walked through all options and recommendations. Locked and Secure had demonstrable knowledge of what they were selling and everything was conducted in a friendly manner. 
 
Come installation date, installation options (e.g. cable routes) were discussed and they were able to meet my requirements of hiding all cables. The work was carried out to a highly professional level with all mess and packaging cleaned up and taken away. 
 
I'll be returning to them to further expand my security system and would have no reservations about recommending them to friends or friends.  
May 2018 
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Security Alarm installed, great service from David, went through all operations and answered queries, very professional service  
April 2018 
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From initial consultation through to completion was great. Everything explained and questions answered thoroughly. Very happy customer April 2018 
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Carried out work with no mess, tested everything, then took care to ensure we understood how to operate the alarm before leaving quite late in the evening. 
 
We would say they seem to know their stuff and are competent and professional as a company.  
March 2018 
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I received excellent service from the Locked and Secure team. 
Karen undertook the initial survey on my security system and David Robinson and young David undertook the work. They were always punctual, helpful and knowledgable. Their work was neat and tidy with no mess. I have no hesitation in recommending them. 
February 2018 
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A great company to deal with from start to finish. If you are looking for CCTV for your home or business do not hesitate to give them a call.. Very professional and friendly from the survey to installation. All costs are clearly given up front and they even accommodated the date of installation and time. Thanks guys keep up the good work!  
February 2018 
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Very good service very tidy and neat. Good customer relations. February 2018 
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Very good service from start to finish. 
 
Prompt repsonses from initial enquiry to completion and installation was completed with harldy any disruption. 
 
Would definitely recommmend to those looking for a CCTV system. February 2018 
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From the initial contact right through to the completion of the installation the service provided was excellent. We never felt pressured to use this company at all, in fact we felt no pressure at all. The work was carried out with as little disruption to us as was possible and this meant working around both our two dogs and our one year old Grandchild. Before leaving the fitter made sure we were totally happy and confident with our new system and ensured us of their future support should we need help.  
February 2018 
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Very competitive pricing; good product; excellent value and good honest/practical advice. A very personable team who really care about their customers. Customer service is excellent with good communication throughout the installation and after sales process. A very professional and friendly service from a family run business and I have no hesitation in recommending them to anyone considering any aspect of a home security system. 
January 2018 
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A full service on my alarm system carried out. 
 
Explanations given on work required and options offered. 
 
Having additional work carried out to modify the system next year. 
 
Very satisfactory.  
December 2017 
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From the initial consultation to the alarm been fitted the overall service was excellent and extremely professional. 
 
All details of the alarm and installation covered thoroughly and the fitters cleaned up after the job and nothing was too much trouble. 
 
I would definitely recommend this company to my family and friends. December 2017 
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The service I received was to the highest order. 
 
The team listened to my requirements & provided me with a system that was both user friendly & provided me with a level of cover that more the met my needs. 
 
I was kept informed at all times to what they were doing & why. When options were available, they were discussed, which meant that I could make an informed decision. 
 
The installation was carried out very efficiently with my home being respected at all times. 
 
Upon completion of the installation, I was given a complete demonstration of it works with the aftercare being made very clear. 
 
I cannot recommend David & Karen services highly enough. I would recommend them as a first point of contact for all of your security requirements.  
December 2017 
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Excellent service from start to finish very friendly and professional, nothing is too much bother. 
November 2017 
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Exemplary.  
 
Wish all trade people could be this good.  
 
Highly recommended.  
November 2017 
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Locked and Secure and their team have been a pleasure to deal with. Honest, reliable and knowledgeable.  
November 2017 
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First class installation, very tidy, great service.  
October 2017 
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From my initial enquiry on the website, an appointment was quickly arranged to discuss my specific requirements. A suitable option was quickly identified and the work was carried out as agreed. From the start to finish, I was kept informed on progress and the installation itself was carried out quickly and all debris cleared away. Both Karen and David were extremely professional and knowledgeable and I will certainly be using Locked & Secure for all my future security needs. September 2017 
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Alarm installed quickly and professionally.  
September 2017 
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Very professional and polite Company personnel. Arrived on time for every appointment and have done a really good job.  
September 2017 
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Very good, would have no hesitation in recommending this company. September 2017 
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Over and above expectations. 
August 2017 
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Excellent customer service from the free quotation to completion of the work. Friendly and knowledgeable engineers who installed the system quickly and quietly and cleared up after themselves. They explained the system in detail and allowed me to ask questions. Cannot fault this service which I would recommend without hesitation.  
July 2017 
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Excellent service arrived on time completed on time kept every were very clean & tldy I would be more than happy to recommend them to all my friends & family. 
June 2017 
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Superb service.No pressure from Karen to buy. Just good sound advice.David and his dad did a good job very clean and tidy. Described the operation of the system after completion.Even i understood  
June 2017 
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Fantastic service from initial phone call to site survey to completed job to after sales. When it comes to home security you want to ensure that you are getting the best and that is definately the case with Locked and Secure. 
 
They explain everything in detail, with a no-rush service. All appointments were kept with a friendly service and very high level of workmanship. Would recommend Locked and Secure to anyone who is thinking of reviewing their home security.  
June 2017 
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We chose Locked and Secure on local recommendation. The system was explained to us in detail and there was no sense of rush or pressure. 
 
The fitting was carried out on time and the operation of it was carefully explained, again without any sense of rush. 
We are very satisfied.  
April 2017 
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I received a friendly and efficient service from Karen, David and Doug. Very pleased with my new alarm system. Very user friendly with easy to understand instructions. Also thank you for leaving my home nice and tidy. I will be happy to recommend your services.  
April 2017 
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Nothing was too much trouble. David and Doug did a very tidy job. David took time to explain the system until we were happy. A++++++ April 2017 
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Any question I had prior to agreeing installation of my intruder system Karen answered. 
 
There was no pressuring me into buying from Locked & Secure, just very friendly and informative. 
 
David and Doug installed the system leaving no mess, tidying up as the progressed. 
 
Once fitted David described and showed me how everything worked. 
 
Both David and Karen stressed that no problem was too small and to call them with any queries, worries or help.  
March 2017 
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I had an alarm replaced on my house in Milton Keynes. I had a free quote after a visit to my home. Locked and secure are a very professional business. They arrived at the expected time and installed the alarm with the minimum of hassle. I am happy to recommend then.  
March 2017 
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We were very happy with the level of service and patience shown by the alarm installers. They were very polite and took us through the system until we understood it. 
 
They arrived on time and were very efficient and knowledgeable. Highly recommended.  
March 2017 
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Excellent from start to finish. Karen gave me all the information I needed when she visited to arrange the quote. David and Doug installed the system with no mess and a clear demonstration. I had a couple of questions after installation that were answered very quickly. 
February 2017 
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I can't praise Locked and Secure Ltd highly enough. The whole project was efficient and professional from first contact to obtain a quote to sign off on project completion. The quality of the teams work is faultless. I have no hesitation recommending them to anyone considering installing security services.  
February 2017 
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When I made my initial enquiry I received responses back in a timely manner. David arrived on time, completed the installation efficiently, cleared up and took all his rubbish away. Great service thanks February 2017 
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Excellent service from start to finish on the day and continuing with any help needed. Very friendly and helpful company.  
January 2017 
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Fantastic personal service. They provided great information when I first phoned, and continued to provide great customer service through the survey, quote and fitting. All three people I dealt with were knowledgeable, professional, friendly and polite. They left no mess and were even great with the kids! 
 
I absolutely would not hesitate to recommend them.  
January 2017 
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We were looking for a security service company that was not one of the national brands but a local company that was accredited to SSAIS which was a requirement by our insurers. After some serious searching and investigating we finally concluded that we would invite Locked and Secure to visit our home and quote for the supply and instal of a Intruder Alarm and separate CCTV system. We chose L & S because they are a local family run buisiness who have great credentials and offered all the products and services we required. 
 
The service we received, from Karen's original survey visit through to David's installation of the systems has been exceptional. The whole process was seamless. professional and efficiently carried out. Once the installation was completed David then took time to explain and train us on how to use the systems. My wife and i are both retired and were grateful for his patience with us and ensuring that we were both happy and confident with our understanding of the systems before left. He also contacted me the following day to check that we were ok and all was well. 
 
Locked & Secure Ltd are a company with real values on Service, Care, Attention to detail and competitive priced. I would highly recommend them for being a great local company with a dedicated team who surpassed all our expectations and to the highest level. 
December 2016 
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From initial survey to provision of quote and completion of works carried out the whole team were knowledgeable, courteous and professional at all times. We are very happy with the products and services provided and would highly recommend Locked and Secure to anyone requiring a good quality security system. Product itself easy to use with instructions and demonstration given to us.  
November 2016 
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All the work carried out was to a good standard, professionally done. The guys were friendly and courteous and tidied up very well after themselves!  
 
Very pleased and would recommend.  
November 2016 
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The service we received from Locked & Secure from initial quote through to installation was first class. So refreshing today to find a company that prides itself on customer service. He advised that he would be at our house at 8:30am and he was there on the dot. The work was carried out exactly as promised and we were also impressed with how tidy the fitter worked leaving all areas spotless.  
November 2016 
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Very friendly company to deal with. Quick and easy. No mess during installation. Just what we needed!  
 
Thanks.  
October 2016 
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A smooth and trouble free upgrade, clean, tidy working ethics. Professional installation. Highly recommended as a local business.  
 
Well done.  
October 2016 
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The service from Locked & Secure was excellent! David was professional and supportive and his expertise was invaluable. I wouldn't hesitate to recommend Locked & Secure, in fact I have done already! We felt so comfortable and confident with them during all our interactions.  
October 2016 
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Fantastic service. superb care and attention. Great choice, for any one interested look no further.  
September 2016 
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Spot on, on time, friendly, helpful, good price.  
 
Very good service.  
September 2016 
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Excellent service from quote to installation. We had some relatively unusual circumstances and this firm was happy to spend extra time going through options at the quote stage, was very open about where add-ons were really not necessary which helped us to save money with confidence and the installation went very smoothly. Very happy to recommend their services.  
August 2016 
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Great value for money, competent, tidy and most importantly very knowledgeable - without hesitation, would recommend them.  
August 2016 
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The whole process from first visit to the end of the installation and training on the alarm system was done with the utmost courtesy and confidence. You were made to feel that you were the important element and not the company they worked for. 
The installation was clean and efficient and the training was well explained. 
 
Would definitely recommend 
August 2016 
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We are really pleased with the standard of workmanship carried out by David. 
July 2016 
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I don't use this word lightly but, perfect, from initial contact to security audit to fitting and support of my chosen security setup. Highly recommended.  
June 2016 
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David and Karen are always friendly, they respect your home and always ask your preferences before going ahead with anything.  
June 2016 
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We feel very comfortable having the engineer in our home. Efficient service.  
May 2016 
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Very courteous and knowledgeable on first consultation. High standard of work and very clean. Great product, great business.  
May 2016 
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Very pleased with their service. Would highly recommend this company.  
April 2016 
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Friendly, professional, efficient, clean & tidy. Very impressed.  
February 2016 
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Quick response to enquiry, new alarm fitted within 1 week. Efficient, friendly, tidy service - good job!  
January 2016 
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Great service from David. Informative and knowledgeable!  
January 2016 
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Very content. Friendly, helpful, excellent advice. Didn't try to sell me things I did not need. Very cooperative.  
December 2015 
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Very good service. Clean, polite, friendly and good product. Very happy with everything. 
November 2015 
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Home alarm fitted. Very good job leaving everything clean and tidy when finished. Took time to explain how to use, making sure I understood before he left. 
November 2015 
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Friendly reliable person. Always turns up when he says he will for you.. Feel you can trust him completely.  
October 2015 
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Fantastic service as always. Thank you. 
September 2015 
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They were polite and helpful also when working in the house very careful and tidy. All in all an excellent service.  
August 2015 
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Excellent customer service. Friendly, Knowledgeably and polite.  
 
Would totally recommend.  
July 2015 
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Personal service, taylored to your needs, trustworthy, efficient and cost effective. Thank you. 
June 2015 
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Fantastic service. Re-commissioned existing alarm. Will use again when upgrading to new alarm. Friendly service from David, Karen and Reece.  
June 2015 
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Have used for several years and have not been disappointed. 
May 2015 
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Good customer service, even phoning to say will be slightly late for appointment. carried out maintenance work efficiently with a pleasant manner. 
April 2015 
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Overall service is very good, that includes after sale and customer relations.  
February 2015 
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Very quick, friendly and professional service. Less than an hour and a half from first call to job complete. Brilliant. 
January 2015 
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Very pleased. Arrived on time, spent longer than expected because task proved more difficult. Will use again. 
January 2015 
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Knew his work inside out, clean worker, very nice man, patience telling us how to work everything, not rushed. Have already spoken about him and the company to others. 
January 2015 
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Arrived on time. Quickly identified the problem. Choice of solutions. Adhered to the agreed price despite length of time. Very thorough. Excellent  
January 2015 
quote
A fantastic service from start to finish. Excellent product knowledge and a pleasure to deal with.  
December 2014 
quote
Excellent service from onset to completion of a job . A small technical problem was rectified immediately. I would whole heartedly recommend. 
December 2014 
quote
L & S provide an efficient but friendly service, delivered in the most professional manner. After sales service is prompt and reliable. December 2014 
quote
Excellent service. Called to confirm job day before. turned up on time and nothing too much trouble. Excellent.  
December 2014 
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