Intruder alarm monitoring is a professional security service that provides 24/7 protection for your home or business. When your alarm system is activated, a signal is instantly sent to a dedicated monitoring centre where trained operators assess the situation and take immediate action, such as contacting you, dispatching keyholders, or alerting emergency services if required. This rapid response helps minimise the risk of theft, vandalism, and property damage, giving you complete peace of mind that your property is protected at all times
Types Of Monitoring
Single Path Or Dual Path But Whats The Difference ?
Single path and dual path monitoring refer to the way an intruder alarm system communicates with a monitoring centre. A single path system uses one method of communication such 4G or a broadband connection to send alarm signals. While this provides reliable protection, the system can become vulnerable if that communication path is interrupted or fails. Dual path monitoring offers an added layer of security by using two separate communication methods simultaneously, typically broadband and a mobile network. If one path is compromised or unavailable, the second path automatically takes over to ensure alarm signals are still delivered without interruption. This makes dual path monitoring a more secure and resilient option, particularly for businesses, high-value properties, and sites requiring enhanced security protection
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Watching and Monitoring
New Guard Response
Guard Response is a professional alarm response service from Pyronix that provides on-demand attendance by SIA-approved security guards when an alarm is triggered. Instead of relying solely on app notifications or keyholders, users can dispatch a trained security officer directly to their property through the HomeControl2.0 app.
The service is designed for homes and businesses using compatible Pyronix alarm systems and operates 24/7, 365 days a year. If an alarm activation occurs, the user can request a guard via the app, receive live status updates, and obtain a detailed incident report after the visit. Guards aim to arrive within 30 minutes, and customers typically receive two included callout credits per year as part of the subscription.
Pyronix positions Guard Response as a middle ground between standard self-monitoring and fully monitored police response systems offering an extra layer of reassurance without the cost of a traditional manned guarding contract.